Substitutions and Name Changes

To request a substitution, please submit a support request with the following information:

  • First Name, Last Name, and Email Address of attendee being replaced.
  • First Name, Last Name, and Email Address of the new person.
  • If the substitute attendee is a Member (in good standing) of an IIBA Chapter, please include their IIBA Member ID.
  • Your Full Name, Email Address and a good phone number for us to reach you should we have any questions.

You will receive a confirmation of the substitution via email reply.

If there is a difference in registration costs (i.e. substituting a member for a non-member or vice-versa):

  • Amount due:  In the case of a non-member taking the place of a member.  An invoice will be provided with a link to pay any amount due.
  • Refund: Refunds are not provided. If the registration was made at the non-member price and now a member is attending the overage is forfeited.

Substitution Requirements:

  • The original attendee should not cancel the registration.
  • Hotel: Be sure to notify the hotel of any changes to reservations/guests.
  • The new registrant is responsible for canceling or changing travel reservations
Have more questions? Submit a request

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